Terms & Conditions
The small print

CONSULTATIONS & CONFIDENTIALITY
CONSULTATIONS ARE CONDUCTED IN PRIVATE, AND ALL INFORMATION GIVEN DURING CONSULTATIONS REMAINS CONFIDENTIAL.
ID CHECKING POLICY
PLEASE BE AWARE THAT WE REQUIRE A VALID FORM OF ID AT THE CLINIC PRIOR TO TREATMENT. ACCEPTABLE PERSONAL IDENTIFICATION
DOCUMENTS INCLUDE:
CURRENT UK (CHANNEL ISLANDS, ISLE OF MAN OR IRISH) PASSPORT OR EU/OTHER NATIONALITIES PASSPORT. ... A CURRENT UK OR
EUROPEAN PHOTO-CARD DRIVING LICENCE. UK FULL OR PROVISIONAL PHOTO-CARD DRIVING LICENCE.

CANCELLATION POLICY
PLEASE LET US KNOW AS QUICKLY AS POSSIBLE IF YOU ARE RUNNING LATE
YOU CAN CANCEL OR RESCHEDULE AT ANY TIME UP TO 48 HOURS BEFORE YOUR APPOINTMENT
A £50 CANCELLATION CHARGE IS APPLIED TO MISSED APPOINTMENTS OR LATE CANCELLATIONS
CANCELLATION AND NO-SHOW CHARGES ARE CHARGED TO YOUR CARD ON FILE OR INVOICED IF WE DON'T HAVE A CARD FOR YOU.
REGRETFULLY, APPOINTMENTS MAY NOT BE COMPLETED IF YOU DO NOT ARRIVE ON TIME,
IF YOU KNOW THAT YOU ARE GOING TO BE UNABLE TO ATTEND AN APPOINTMENT THAT YOU HAVE BOOKED, WE WOULD APPRECIATE YOU GIVING US AS MUCH NOTICE AS POSSIBLE. WE’RE PLEASED TO CANCEL AND RE-SCHEDULE ANY APPOINTMENTS AT ANY TIME, WITHOUTANY PENALTY OR ADMINISTRATION FEES, UP TO 48 HOURS BEFORE YOUR TREATMENT